- September 28, 2017
- Posted by: simba001
- Category: Benefits of POS, Restaurant Management Insights
As a restaurant owner, there are many things that need your attention. While there are many issues facing restaurateurs today, you’re most likely focused on your costs, your food, and your customer experience.SimbaPOS Restaurant and Bar POS Software Kenya can improve all of these.
How? In short, with robust reporting, customer data, and smart features.
Below are the details on how to utilize restaurant management software to revolutionize the way you run your food business below:
While there are many issues facing restaurateurs today, you’re most likely focused on your costs, your food, and your customer experience.SimbaPOS Restaurant and Bar POS Software Kenya can improve all of these.
Know Your Best (And Worst) Employees
With smart restaurant management software such as SimbaPOS Restaurant and Bar POS Software Kenya you can learn more about your employees. From work period reports to sales exceptions reports, you can keep an eye on their productivity from your Back Office.
Labor management tools can drill down and show you information about specific employees, such as the their total sales, average table turn times, total orders fulfilled, and any item voids or discounts. This gives restaurant owners the power to recognize their best waiters/waitresses and identify any staff members who may need additional training.
Manage Your Inventory
How can SimbaPOS Restaurant and Bar POS Software Kenya improve your food? Well, first of all, by showing you when it’s being wasted. With so many ways for your employees to steal, it’s more important now than ever to manage your inventory efficiently.
Rather than printing out a checklist and spending an hour in your freezer, why not have inventory management integrated into your restaurant management solution? Then, you can really see how costs of goods sold (COGS), or costs required to create each food and beverage item you sell, are affecting your business.
If you notice that your inventory levels don’t seem to align with your menu item sales during a given time period and that your COGS is rising, that could suggest that your inventory is being wasted or your food distributor has raised the prices of some of the ingredients you purchase.
Invest In a System Customized for Your Business
No two restaurants are the same. There are many different service types – bars and nightclubs, cafes, pizzerias, quick-service restaurants, full-service restaurants, and more – and each restaurant has its own unique internal operations, priorities, and needs.
SimbaPOS Restaurant and Bar POS Software Kenya is s highly customizable solution that can work in a small one-man restaurant to a large multi-terminal multi -location set up. The POS installation partner will also work with you to create your menu and table layout from the ground up, making the system intuitive and effortless for your waiters/waitresses.
Collect Customer Data
Many restaurants don’t realize how much information they have about their customers because all of their data is segmented across many independent vendors and services. A restaurant might have a point of sale, a loyalty program, and an online ordering vendor, all of which are independently collecting information about customers.
With integrated restaurant management software, all of that fragmented data is compiled in a central location to create a detailed database of customers’ contact information and order history.What’s more, that contact history would not only be limited to in-house purchases. If you host your online ordering and delivery services through your POS system, for instance, you can collect customer data for your online customers as well as your in-store guests.
The information collected and stored in the CRM can then be used to gain valuable insights, such as the most regular customers, the highest spending guests, and what each customer orders. Restaurant owners can then make educated decisions about what to keep and remove from the menu to improve margins and develop targeted marketing campaigns.
As a restaurant owner, it’s time to revolutionize the way you run your food business. Learn more about SimbaPOS to see firsthand how restaurant management software can transform your restaurant