Ever wondered how a simple slip of paper could make or break your restaurant’s operations in Kenya? When it comes to the restaurant business, providing exceptional dining experiences requires accuracy and efficiency. One of the most essential tools for achieving these goals is the Kitchen Order Ticket, commonly known as KOT. Whether in a small

Of the estimated one thousand tonnes of food waste generated by restaurants in Kenya annually, 43% comes from unfinished dishes. Plate waste, as its commonly known, is a long-standing issue that, together with inefficient food prep and spoilage, costs restaurants more than Ksh 300 million each year. And the main culprit is portion size. Why Do

Restaurant closures have become increasingly widespread across the hospitality sector over the past five years in Kenya and indeed worldwide. Astronomical food prices and inflation exacerbated by higher wages, are hammering profit margins, making it difficult for operators to absorb costs while remaining affordable for their customers. For many, these challenges have proved insurmountable. According

Driving loyalty is critical for the long-term success of your restaurant business in Kenya. Without a loyal base of customers, revenue becomes unpredictable, you become more vulnerable to competitors and profit margins begin to suffer. So how do you drive loyalty among your patrons? By implementing the following 5 strategies. 1.Serve Quality Dishes Consistently Your